Privacy Policy
INFORMATION WE GATHER
The following information is gathered from our visitors to our website: IP address, user account information when applicable, site visitation information, page views, browsers used and browser capabilities and site search queries. We also collect and retain any information submitted to our organization via the contact and other forms located in the site or in related landing pages or promotional pages.
HOW WE USE THE INFORMATION WE GATHER
We use the information we collect on the site to enhance your visitor experience. Our information is not shared with any parties outside of The Mayor Salon and its designated agents. We make use of Google Analytics for site traffic reporting.
THE PEOPLE THAT ARE GIVEN ACCESS TO THIS INFORMATION
Your personal information is accessible only by The Mayor Salon employees including administrative staff. In limited cases, personal information may be visible to our designated web service provider but that information is only related to site functionality. No individual personal information such as appointment bookings, gift card purchases, or other sensitive information is stored on this site or accessible by any third party.
THE SECURITY MEASURES WE HAVE IN PLACE TO PROTECT YOUR PERSONAL INFORMATION
To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to non-authorized parties.
OUR USE OF COOKIES
Our website makes use of cookies which are small digital files that are stored in your web browser that enable us to track your return visits to our website. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience on our website. Additionally, 3rd party advertisers on our site may use cookies for tracking purposes.
Terms of Service
Cancellation
It is our goal to provide our clients with the best service possible at all times. Our cancellation policy is in place to allow our other guests the same experience all around. We understand things can come up at any time and life can get crazy however we have to uphold our policy in order to provide all of our clients a fair opportunity to book. Cancellations made within 24 hours of your appointment will be subject to pay a fee, no greater than, 25% of your scheduled service total. Any appointments cancelled less than 3 hours until your appointment will be required to pay a fee, no greater than, 50% of your scheduled chemical service total. All chemical appointments made after January 22nd, 2024 will be required to place a credit card on file upon booking.
No-Show
We do understand things can come up and you won't be able to make your appointment time. No worries! Call us and let's get you rescheduled! All appointments are equally important to us. If you do not show up for your appointment time and do not notify the salon within 24 hours of your appointment it will result in a fee equal to 100% of your scheduled chemical services.
If you fail to attend your appointment more than 2 times and do not pay the fee before booking your next appointment, you will be required to pay 75% of your chemical service upon booking. As of January 22nd, 2024 we will be requiring an active card to be put on file to ensure our policy is being upheld.
Late Policy
In order to keep our stylists running smoothly and allowing a fair experience for the other clients scheduled after, we will be implementing a 15 minute late policy. If you are more than 15 minutes late for your appointment, we will need to reschedule your service to another day. This allows our stylists to provide a phenomenal experience for every client sitting in their chair, without feeling rushed.